Return-Path: <couasse@free.fr>
Delivered-To: acongi@2etv-group.com
Received: (qmail 17640 invoked by uid 503); 24 Mar 2014 11:21:21 -0000
Received: from unknown (HELO ChristopheTosh) (82.216.127.40)
  by ns303373.ovh.net with SMTP; 24 Mar 2014 11:21:21 -0000
From: "Christophe COUASSE" <couasse@free.fr>
To: "ADOLPHE CONGI" <acongi@2etv-group.com>
Cc: <f.couasse@mairie-massy.fr>
References: <22014714.1395659342497.JavaMail.SYSTEM@BEESPPESXAPP189>
In-Reply-To: <22014714.1395659342497.JavaMail.SYSTEM@BEESPPESXAPP189>
Subject: TR: Sony Support E-mail | SONY - Remboursement de la TVA  [case:9707626][email:292339436]
Date: Mon, 24 Mar 2014 12:12:10 +0100
Message-ID: <002401cf4751$e69dfb70$b3d9f250$@free.fr>
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="----=_NextPart_000_0025_01CF475A.4862FFB0"
X-Mailer: Microsoft Outlook 15.0
Thread-Index: AQIs4SdpiWRV3GaTvNzwj5ARCtsP1Zo04V0A
Content-Language: fr
X-Antivirus: avast! (VPS 140324-0, 24/03/2014), Outbound message
X-Antivirus-Status: Clean

This is a multipart message in MIME format.

------=_NextPart_000_0025_01CF475A.4862FFB0
Content-Type: text/plain;
	charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Ils ont c=C3=A9d=C3=A9 sur la totalit=C3=A9 =E2=80=A6

 

De : cro.FR@eu.sony.com [mailto:cro.FR@eu.sony.com] 
Envoy=C3=A9 : lundi 24 mars 2014 12:09
=C3=80 : couasse@free.fr
Objet : Sony Support E-mail | SONY - Remboursement de la TVA [case:9707626]=
[email:292339436]

 

Rebonjour Monsieur Couasse,

Pour faire suite =C3=A0 notre conversation t=C3=A9l=C3=A9phonique, je vous =
confirme que vous recevrez le remboursement de la TVA dont le montant est d=
e 292.14=E2=82=ACHT. Pour rappel, le remboursement HT effectu=C3=A9 pr=C3=
=A9c=C3=A9demment  =C3=A9tait de 1490,56=E2=82=AC.

Vous recevrez =C3=A9galement un justificatif =C3=A0 ent=C3=AAte Sony France=
 succursale Sony Europe attestant que nous avons rembours=C3=A9 la facture =
num=C3=A9ro 4930387322 avec le montant total, plus un d=C3=A9tail HT et la =
TVA.

En esp=C3=A9rant que ce retour vous conviendra, je vous pr=C3=A9sente une f=
ois de plus mes excuses pour la g=C3=AAne occasionn=C3=A9e et je vous souha=
ite une bonne fin de journ=C3=A9e.

Bien =C3=A0 vous,


Malika Ferhane
Responsable Reclamations
SONY SUPPORT TEAM
SUPPORT: http://www.sony.fr/support/fr
  <http://www.sony.co.uk/support/images/genesis/sstyle/SONY_logo_50px.jpg> =

Sony France, succursale de Sony Europe Limited, Service Relations Consommat=
eurs 
49/51 quai de Dion Bouton - 92800 Puteaux - France



---
Ce courrier =C3=A9lectronique ne contient aucun virus ou logiciel malveilla=
nt parce que la protection avast! Antivirus est active.
http://www.avast.com

------=_NextPart_000_0025_01CF475A.4862FFB0
Content-Type: text/html;
	charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40"><head><meta http-equiv=3DContent-Type content=
=3D"text/html; charset=3Dutf-8"><meta name=3DGenerator content=3D"Microsoft=
 Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#defaul=
t#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
=2E.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
	{font-family:"Cambria Math";
	panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
	{font-family:Calibri;
	panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
	{margin:0cm;
	margin-bottom:.0001pt;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
	{mso-style-priority:99;
	color:blue;
	text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
	{mso-style-priority:99;
	color:purple;
	text-decoration:underline;}
span.EmailStyle17
	{mso-style-type:personal-reply;
	font-family:"Arial","sans-serif";
	color:windowtext;}
=2E.MsoChpDefault
	{mso-style-type:export-only;
	font-family:"Calibri","sans-serif";
	mso-fareast-language:EN-US;}
@page WordSection1
	{size:612.0pt 792.0pt;
	margin:70.85pt 70.85pt 70.85pt 70.85pt;}
div.WordSection1
	{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]--></head><body lang=3DFR link=3Dblue vlink=
=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'fon=
t-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-US'>=
Ils ont c=C3=A9d=C3=A9 sur la totalit=C3=A9 =E2=80=A6<o:p></o:p></span></p>=
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Arial","s=
ans-serif";mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p class=
=3DMsoNormal><b><span style=3D'font-size:11.0pt;font-family:"Calibri","sans=
-serif"'>De&nbsp;:</span></b><span style=3D'font-size:11.0pt;font-family:"C=
alibri","sans-serif"'> cro.FR@eu.sony.com [mailto:cro.FR@eu.sony.com] <br><=
b>Envoy=C3=A9&nbsp;:</b> lundi 24 mars 2014 12:09<br><b>=C3=80&nbsp;:</b> c=
ouasse@free.fr<br><b>Objet&nbsp;:</b> Sony Support E-mail | SONY - Rembours=
ement de la TVA [case:9707626][email:292339436]<o:p></o:p></span></p><p cla=
ss=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal><span style=
=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'>Rebonjour Monsieur C=
ouasse,<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=3D=
'font-size:10.0pt;font-family:"Arial","sans-serif"'>Pour faire suite =C3=A0=
 notre conversation t=C3=A9l=C3=A9phonique, je vous confirme que vous recev=
rez le remboursement de la TVA dont le montant est de 292.14=E2=82=ACHT. Po=
ur rappel, le remboursement HT effectu=C3=A9 pr=C3=A9c=C3=A9demment &nbsp;=
=C3=A9tait de 1490,56=E2=82=AC.<o:p></o:p></span></p></div><div><p class=3D=
MsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'=
>Vous recevrez =C3=A9galement un justificatif =C3=A0 ent=C3=AAte Sony Franc=
e succursale Sony Europe attestant que nous avons rembours=C3=A9 la facture=
 num=C3=A9ro 4930387322 avec le montant total, plus un d=C3=A9tail HT et la=
 TVA.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'f=
ont-size:10.0pt;font-family:"Arial","sans-serif"'>En esp=C3=A9rant que ce r=
etour vous conviendra, je vous pr=C3=A9sente une fois de plus mes excuses p=
our la g=C3=AAne occasionn=C3=A9e et je vous souhaite une bonne fin de jour=
n=C3=A9e.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=
=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'>Bien =C3=A0 vous,<o:=
p></o:p></span></p></div><p class=3DMsoNormal style=3D'margin-bottom:12.0pt=
'><span style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'><br>Mal=
ika Ferhane<br>Responsable Reclamations<br>SONY SUPPORT TEAM<br>SUPPORT: <a=
 href=3D"http://www.sony.fr/support/fr">http://www.sony.fr/support/fr</a><b=
r><img border=3D0 height=3D50 id=3D"_x0000_i1025" src=3D"http://www.sony.co=
=2Euk/support/images/genesis/sstyle/SONY_logo_50px..jpg"><br>Sony France, s=
uccursale de Sony Europe Limited, Service Relations Consommateurs&nbsp;<br>=
49/51 quai de Dion Bouton - 92800 Puteaux - France</span><o:p></o:p></p></d=
iv>
<br /><br />
<hr style=3D'border:none; color:#909090; background-color:#B0B0B0; height: =
1px; width: 99%;' />
<table style=3D'border-collapse:collapse;border:none;'>
	<tr>
		<td style=3D'border:none;padding:0px 15px 0px 8px'>
			<a href=3D"http://www.avast.com/">
				<img border=3D0 src=3D"http://static.avast.com/emails/avast-mail-stamp.=
png" />
			</a>
		</td>
		<td>
			<p style=3D'color:#3d4d5a; font-family:"Calibri","Verdana","Arial","Helv=
etica"; font-size:12pt;'>
				Ce courrier =C3=A9lectronique ne contient aucun virus ou logiciel malve=
illant parce que la protection <a href=3D"http://www.avast.com/">Antivirus =
avast!</a> est active.
			</p>
		</td>
	</tr>
</table>
<br />
</body></html>
------=_NextPart_000_0025_01CF475A.4862FFB0--

