Return-Path: Delivered-To: acongi@2etv-group.com Received: (qmail 3140 invoked by uid 503); 8 May 2014 08:31:03 -0000 Received: from unknown (HELO ChristopheTosh) (82.216.127.40) by ns303373.ovh.net with SMTP; 8 May 2014 08:31:03 -0000 From: "Christophe COUASSE" To: "ADOLPHE CONGI" , References: In-Reply-To: Subject: TR: [llnw #4063740] (CustWelcome) WL: ORCHESTRATE CONTENT DELIVERY/MEDIA CONTENT DELIVERY - HTTP/HTTPS for Education Entertainment TV Group LTD France [New Client] INTEGRATION SERVICES (subto:4063217) Date: Thu, 8 May 2014 10:25:58 +0200 Message-ID: <006901cf6a97$23d855e0$6b8901a0$@2etv-group.com> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_006A_01CF6AA7.E7640C10" X-Mailer: Microsoft Outlook 15.0 Thread-Index: AQFxAODJK1nDipPRL1TPy/Fwn71gpQHZrAhmASRl2ZCb2zvacA== Content-Language: fr X-Antivirus: avast! (VPS 140507-1, 07/05/2014), Outbound message X-Antivirus-Status: Clean This is a multipart message in MIME format. ------=_NextPart_000_006A_01CF6AA7.E7640C10 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Pour la mise en place des flux ! De : Sarah Malledant [mailto:smalledant@llnw.com] Envoy=C3=A9 : jeudi 8 mai 2014 10:21 =C3=80 : couasse@2etv-group.com; Arnaud Blandin Objet : Fwd: [llnw #4063740] (CustWelcome) WL: ORCHESTRATE CONTENT DELIVERY= /MEDIA CONTENT DELIVERY - HTTP/HTTPS for Education Entertainment TV Group L= TD France [New Client] INTEGRATION SERVICES (subto:4063217) Monsieur Couasse, Voici la Lettre de Bienvenue, ci-dessous. Merci de bien vouloir me communiquer la bonne r=C3=A9ception. Cordialement, Sarah Mall=C3=A9dant - Account Manager 0033 1 84 02 03 38 <= tel:0033%201%2084%2002%2003%2038> Skype: sarah.malledant.llnw www.limelight.com ---------- Forwarded message ---------- From: Tim Gunty > Date: Thu, May 8, 2014 at 7:30 AM Subject: [llnw #4063740] (CustWelcome) WL: ORCHESTRATE CONTENT DELIVERY/MED= IA CONTENT DELIVERY - HTTP/HTTPS for Education Entertainment TV Group LTD F= rance [New Client] INTEGRATION SERVICES (subto:4063217) To: couasse@2etv-group.com Dear Valued Customer, The Orchestrate Content Delivery/Media Content Delivery - HTTP/HTTPs and Orchestrate Insight - Control Premium are now ready for use. Your user configuration information is as follows: Orchestrate Content Delivery/Media Content Delivery - HTTP/HTTPs ---------- Published URL: http://out.frenchlover-live.com/ ( CNAME to eetvgroup.vo.llnwd.net ) Source Host: http://in.frenchlover-live.com/ HLS Example: http://out.frenchlover-live.com/fltv.m3u8 ---------- Published URL: http://out.huntingaction-live.com/ ( CNAME to eetvgroup.vo.llnwd.net ) Source Host: http://in.huntingaction-live.com/ HLS Example: http://out.huntingaction-live.com/chasseadapt.m3u8 Orchestrate Insight - Control Premium ---------- URL: control.llnw.com Username: eetvgroup Password: NC3XSf9g9b! The Limelight NOC has tested and verified that your service is operational.= If for any reason you have a question or a problem with your services, you can= contact us directly 7 days a week, 24 hours per day at: Local: (602) 850-5200 Toll Free: (866) LIGHT-30 Email: support@llnw.com Please do not reply to this initial email if there is a problem since it wi= ll delay escalation. Refer to the troubleshooting processes below for new tick= et generation. TROUBLESHOOTING PROCESS By calling or sending an email request to us about your service, a trouble ticket will automatically be sent to our NOC and our investigation will beg= in. Additionally, we are monitoring our network for any anomalies that may affe= ct your service. In order to serve your needs most efficiently, we may ask tha= t you send us both ping and trace route (tracert) results from areas you feel= may be affected to help eliminate external network anomalies within the interne= t fabric. MAINTENANCE NOTIFICATIONS We perform maintenance routinely and for any events that may affect you, we= send out notifications 7 days prior for your review. Additionally, in the c= ase of emergency maintenance, we will send out notification as soon as possible= to notify you of the event. ESCALATION PROCESS If at any time you feel you are not getting the results you desire from any= function within Limelight Networks, you can escalate your problem to your Account Manager. This individual is your advocate within the company and is= charged with assuring your satisfaction. Your Account Manager has access to= all levels of management within the company and will escalate your issue and as= sist in the resolution of any issue. LIMELIGHT RESOURCES Limelight NOC: Please contact the NOC by email or phone for any issues rela= ted service performance. The NOC is the most effective path in order to notify,= capture, track and record service-impacting events so that we can rectify t= he issue. Limelight Account Management: Contact your account manager for any informational requests or issues relating to invoicing, contracts or other business issues. Please anticipate that your Account Manager will be in con= tact frequently to inquire into your level of satisfaction. At any time, please contact your Account Manager for any escalation issue. Limelight Sales and Solution Engineering: Your Account Executive and Soluti= ons Engineer are available to discuss additional Limelight capabilities, featur= es, product sets and relevancy to your business. Thank you for your business and for choosing Limelight Networks. The information in this message may be confidential. It is intended solely= for the addressee(s). If you are not the intended recipient, any disclosure, copying or distribution of the message, or any action or omission taken by = you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. --- Ce courrier =C3=A9lectronique ne contient aucun virus ou logiciel malveilla= nt parce que la protection avast! Antivirus est active. http://www.avast.com ------=_NextPart_000_006A_01CF6AA7.E7640C10 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

= Pour la mise en place des flux !

 

= De = ;: Sarah Malledant [mailto:smalledant@llnw.com]
Envoy=C3=A9 = ;: jeudi 8 mai 2014 10:21
=C3=80 : couasse@2etv-group.co= m; Arnaud Blandin
Objet : Fwd: [llnw #4063740] (CustWelcome)= WL: ORCHESTRATE CONTENT DELIVERY/MEDIA CONTENT DELIVERY - HTTP/HTTPS for E= ducation Entertainment TV Group LTD France [New Client] INTEGRATION SERVICE= S (subto:4063217)

 

Monsieur Couasse,

 

Voici l= a Lettre de Bienvenue, ci-dessous. 

 

Merci de = bien vouloir me communiquer la bonne r=C3=A9ception.

 

Cordialement,

3D"Limelight<= /span>

Sarah Mall=C3=A9dant - Accoun= t Manager 
0033 1 84 02 03 38
Skype: sarah.mal= ledant.llnw
<= span style=3D'font-size:8.0pt;font-family:"Arial","sans-serif";color:#66666= 6'>www.limelight.com 
3DFacebook 3DLinkedIn <= a href=3D"https://twitter.com/llnw" target=3D"_blank">3DTwitter

 

=

 =

--------= -- Forwarded message ----------
From: Tim Gunty <support@llnw.com>
Date: = Thu, May 8, 2014 at 7:30 AM
Subject: [llnw #4063740] (CustWelcome) WL: O= RCHESTRATE CONTENT DELIVERY/MEDIA CONTENT DELIVERY - HTTP/HTTPS for Educati= on Entertainment TV Group LTD France [New Client] INTEGRATION SERVICES (sub= to:4063217)
To: couasse@2etv-group.com


Dear Valued Customer,

The = Orchestrate Content Delivery/Media Content Delivery - HTTP/HTTPs and
Orc= hestrate Insight - Control Premium are now ready for use.

Your user = configuration information is as follows:

Orchestrate Content Deliver= y/Media Content Delivery - HTTP/HTTPs
----------
Published URL: http://out.french= lover-live.com/ ( CNAME to
eetvgroup.vo.llnwd.net )
Source Host: http://in.frenchlover-li= ve.com/
HLS Example: http://out.frenchlover-live.com/fltv.m3u8----------
Published URL: http://out.huntingaction-live.com/ ( CNAME to
eetvgroup.vo.llnw= d.net )
Source Host: http://in.huntingaction-live.com/
HLS Example: http://out.huntingaction-live.com/chasseadapt.m3u8

Orchestrate= Insight - Control Premium
----------
URL: control.llnw.com
Username: eetvgroup
= Password: NC3XSf9g9b!

The Limelight NOC has tested and verified that= your service is operational. If
for any reason you have a question or a= problem with your services, you can
contact us directly 7 days a week, = 24 hours per day at:

Local: (602) 850-5200

Toll Free: (866) L= IGHT-30

Email: support@llnw.com

Please do not reply to this initial email if t= here is a problem since it will
delay escalation. Refer to the troublesh= ooting processes below for new ticket
generation.


TROUBLESHOO= TING PROCESS

By calling or sending an email request to us about your= service, a trouble
ticket will automatically be sent to our NOC and our= investigation will begin.
Additionally, we are monitoring our network f= or any anomalies that may affect
your service. In order to serve your ne= eds most efficiently, we may ask that
you send us both ping and trace ro= ute (tracert) results from areas you feel may
be affected to help elimin= ate external network anomalies within the internet
fabric.

MAINTE= NANCE NOTIFICATIONS

We perform maintenance routinely and for any eve= nts that may affect you, we
send out notifications 7 days prior for your= review. Additionally, in the case
of emergency maintenance, we will sen= d out notification as soon as possible to
notify you of the event.
ESCALATION PROCESS

If at any time you feel you are not getting the= results you desire from any
function within Limelight Networks, you can= escalate your problem to your
Account Manager. This individual is your = advocate within the company and is
charged with assuring your satisfacti= on. Your Account Manager has access to all
levels of management within t= he company and will escalate your issue and assist
in the resolution of = any issue.

LIMELIGHT RESOURCES

Limelight NOC: Please contact = the NOC by email or phone for any issues related
service performance. Th= e NOC is the most effective path in order to notify,
capture, track and = record service-impacting events so that we can rectify the
issue.
Limelight Account Management: Contact your account manager for any
info= rmational requests or issues relating to invoicing, contracts or other
b= usiness issues. Please anticipate that your Account Manager will be in cont= act
frequently to inquire into your level of satisfaction. At any time, = please
contact your Account Manager for any escalation issue.

Lim= elight Sales and Solution Engineering: Your Account Executive and Solutions=
Engineer are available to discuss additional Limelight capabilities, fe= atures,
product sets and relevancy to your business.


Thank yo= u for your business and for choosing Limelight Networks.

 

 

The information in this message may be confidential.  It is int= ended solely for

the addressee(s).  If you are not the inte= nded recipient, any disclosure,

copying or distribution of the m= essage, or any action or omission taken by you

<= div>

in reliance on it= , is prohibited and may be unlawful.  Please immediately

co= ntact the sender if you have received this message in error.

 



Ce courrier =C3=A9lectronique ne contient aucun virus ou logiciel malve= illant parce que la protection Antivirus = avast! est active.


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