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From: "Christophe COUASSE" <couasse@2etv-group.com>
To: "'Sarah Malledant'" <smalledant@llnw.com>,
	"'Customer Support'" <customer.support@llnw.com>
Cc: <acongi@2etv-group.com>,
	<gaelle.delavaquerie@pic.fr>
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In-Reply-To: <CANuVeh4vDnSB0b91EK4hJqHVosC09hKyEA+MGFNqXTyEn-d4FA@mail.gmail.com>
Subject: RE: CINC0028005 - EETV - HTTP -Changement source flux
Date: Tue, 13 May 2014 16:16:27 +0200
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3 =C3=A0 5 jours ??? Vous =C3=AAtes =C3=A0 l=E2=80=99=C3=A2ge de pierre ? 3=
 =C3=A0 5 heures ok=E2=80=A6

 

De : Sarah Malledant [mailto:smalledant@llnw.com] 
Envoy=C3=A9 : mardi 13 mai 2014 15:43
=C3=80 : Customer Support
Cc : acongi@2etv-group.com; gaelle.delavaquerie@pic.fr; Christophe Couasse
Objet : Re: CINC0028005 - EETV - HTTP -Changement source flux

 

Bonjour Gaelle, enchant=C3=A9e!

 

En effet pour les changements de configuration vous pouvez vous adresser =
=C3=A0 moi directement puisque je dois notifier l'ordre =C3=A0 mes =C3=A9qu=
ipes.

Je m'occupe de demander le changement en interne, une fois qu'il sera reali=
s=C3=A9 dans un d=C3=A9lai entre 3 et 5 jours maximum, vous recevrez une le=
ttre officielle de Bienvenue.

 

Bonne journ=C3=A9e.

 

Cordialement,

Sarah





 <http://www.limelight.com/> 


Sarah Mall=C3=A9dant - Account Manager 
  <http://media.limelight.com/images/oldphoneicon.png> 0033 1 84 02 03 38 
Skype: sarah.malledant.llnw
 <http://www.limelight.com/> www.limelight.com 
 <https://www.facebook.com/LimelightNetworks>   <http://www.linkedin.com/co=
mpany/limelight-networks>   <https://twitter.com/llnw> 

 

 

On Tue, May 13, 2014 at 3:19 PM, Limelight Support <cust.support@llnw.com <=
mailto:cust.support@llnw.com> > wrote:

2014-05-13 06:18:09 MST - Ryan Schmeckpeper (Additional comments)

Hi Gaelle,

 

Thank you for contacting Limelight Support, my name is Ryan and I will be a=
ssisting you today. I have copied your account manager, Sarah Malledant, on=
 this request and she will be able to place an order for this change. You w=
ill receive an official welcome notification when the change has been finis=
hed.

 

Regards,

Ryan Schmeckpeper

 

 

 

This comment was added to CINC0028005.

 

Thank you,

 

Operations Customer Support 

(866) 544-4830 

(602) 850-5200 

support@llnw.com <mailto:support@llnw.com> 

 

Please do not delete the following Incident ID ref:

LLNW:CINC0028005

 

Ref:MSG0325486

 

 

The information in this message may be confidential.  It is intended solely=
 for

the addressee(s).  If you are not the intended recipient, any disclosure,

copying or distribution of the message, or any action or omission taken by =
you

in reliance on it, is prohibited and may be unlawful.  Please immediately

contact the sender if you have received this message in error.

 



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t-size:11.0pt;font-family:"Arial","sans-serif";mso-fareast-language:EN-US'>=
3 =C3=A0 5 jours&nbsp;??? Vous =C3=AAtes =C3=A0 l=E2=80=99=C3=A2ge de pierr=
e&nbsp;? 3 =C3=A0 5 heures ok=E2=80=A6<o:p></o:p></span></p><p class=3DMsoN=
ormal><span style=3D'font-size:11.0pt;font-family:"Arial","sans-serif";mso-=
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><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif"'>De&nbs=
p;:</span></b><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-s=
erif"'> Sarah Malledant [mailto:smalledant@llnw.com] <br><b>Envoy=C3=A9&nbs=
p;:</b> mardi 13 mai 2014 15:43<br><b>=C3=80&nbsp;:</b> Customer Support<br=
><b>Cc&nbsp;:</b> acongi@2etv-group.com; gaelle.delavaquerie@pic.fr; Christ=
ophe Couasse<br><b>Objet&nbsp;:</b> Re: CINC0028005 - EETV - HTTP -Changeme=
nt source flux<o:p></o:p></span></p><p class=3DMsoNormal><o:p>&nbsp;</o:p><=
/p><div><p class=3DMsoNormal>Bonjour Gaelle, enchant=C3=A9e!<o:p></o:p></p>=
<div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNor=
mal>En effet pour les changements de configuration vous pouvez vous adresse=
r =C3=A0 moi directement puisque je dois notifier l'ordre =C3=A0 mes =C3=A9=
quipes.<o:p></o:p></p></div><div><p class=3DMsoNormal>Je m'occupe de demand=
er le changement en interne, une fois qu'il sera realis=C3=A9 dans un d=C3=
=A9lai entre 3 et 5 jours maximum, vous recevrez une lettre officielle de B=
ienvenue.<o:p></o:p></p></div><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></=
p></div><div><p class=3DMsoNormal>Bonne journ=C3=A9e.<o:p></o:p></p></div><=
div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNorm=
al>Cordialement,<o:p></o:p></p></div><div><p class=3DMsoNormal>Sarah<o:p></=
o:p></p></div></div><div><p class=3DMsoNormal><br clear=3Dall><o:p></o:p></=
p><div><div><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpa=
dding=3D0><tr><td valign=3Dtop style=3D'background:white;padding:0cm 0cm 0c=
m 0cm'><p class=3DMsoNormal><span style=3D'font-size:8.0pt;color:black'><a =
href=3D"http://www.limelight.com/" target=3D"_blank"><span style=3D'text-de=
coration:none'><img border=3D0 id=3D"_x0000_i1025" src=3D"http://media.lime=
light.com/designimages/limelight-content-delivery..jpg" alt=3D"Limelight Ne=
tworks"></span></a><o:p></o:p></span></p></td></tr><tr><td style=3D'padding=
:0cm 0cm 0cm 0cm'><p class=3DMsoNormal><b><span style=3D'font-size:11.0pt;f=
ont-family:"Arial","sans-serif";color:black'>Sarah&nbsp;Mall=C3=A9dant&nbsp=
;- </span></b><em><span style=3D'font-size:10.0pt;font-family:"Arial","sans=
-serif";color:#666666'>Account Manager</span></em><span style=3D'font-size:=
10.0pt;font-family:"Arial","sans-serif";color:#666666'>&nbsp;</span><span s=
tyle=3D'font-size:13.5pt;color:black'><br></span><span style=3D'font-size:8=
=2E0pt;font-family:"Arial","sans-serif";color:#666666'><img border=3D0 id=
=3D"_x0000_i1026" src=3D"http://media.limelight.com/images/oldphoneicon.png=
">0033 1 84 02 03 38 <br>Skype: sarah.malledant.llnw</span><span style=3D'f=
ont-size:13.5pt;color:black'><br></span><span style=3D'font-size:8.0pt;font=
-family:"Arial","sans-serif";color:#666666'><a href=3D"http://www.limelight=
=2Ecom/" target=3D"_blank"><span style=3D'color:#797979'>www.limelight.com<=
/span></a>&nbsp;</span><span style=3D'font-size:13.5pt;color:black'><br><a =
href=3D"https://www.facebook.com/LimelightNetworks" target=3D"_blank"><span=
 style=3D'text-decoration:none'><img border=3D0 id=3D"_x0000_i1027" src=3D"=
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nw" target=3D"_blank"><span style=3D'text-decoration:none'><img border=3D0 =
id=3D"_x0000_i1029" src=3D"http://media.limelight.com/images/email_twitterb=
ox_lg.gif" alt=3DTwitter></span></a><o:p></o:p></span></p></td></tr></table=
><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div><p class=3DMsoNormal=
 style=3D'margin-bottom:12.0pt'><o:p>&nbsp;</o:p></p><div><p class=3DMsoNor=
mal>On Tue, May 13, 2014 at 3:19 PM, Limelight Support &lt;<a href=3D"mailt=
o:cust.support@llnw.com" target=3D"_blank">cust.support@llnw.com</a>&gt; wr=
ote:<o:p></o:p></p><blockquote style=3D'border:none;border-left:solid #CCCC=
CC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div=
><div><p class=3DMsoNormal>2014-05-13 06:18:09 MST - Ryan Schmeckpeper (Add=
itional comments)<o:p></o:p></p></div><div><p class=3DMsoNormal>Hi Gaelle,<=
o:p></o:p></p></div><div><p class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><d=
iv><p class=3DMsoNormal>Thank you for contacting Limelight Support, my name=
 is Ryan and I will be assisting you today. I have copied your account mana=
ger, Sarah Malledant, on this request and she will be able to place an orde=
r for this change. You will receive an official welcome notification when t=
he change has been finished.<o:p></o:p></p></div><div><p class=3DMsoNormal>=
&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal>Regards,<o:p></o:p></p=
></div><div><p class=3DMsoNormal>Ryan Schmeckpeper<o:p></o:p></p></div><div=
><p class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal>=
&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal>&nbsp;<o:p></o:p></p><=
/div><div><p class=3DMsoNormal>This comment was added to CINC0028005.<o:p><=
/o:p></p></div><div><p class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p=
 class=3DMsoNormal>Thank you,<o:p></o:p></p></div><div><p class=3DMsoNormal=
>&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal>Operations Customer S=
upport <o:p></o:p></p></div><div><p class=3DMsoNormal>(866) 544-4830 <o:p><=
/o:p></p></div><div><p class=3DMsoNormal>(602) 850-5200 <o:p></o:p></p></di=
v><div><p class=3DMsoNormal><a href=3D"mailto:support@llnw.com" target=3D"_=
blank">support@llnw.com</a><o:p></o:p></p></div><div><p class=3DMsoNormal>&=
nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal>Please do not delete th=
e following Incident ID ref:<o:p></o:p></p></div><div><p class=3DMsoNormal>=
LLNW:CINC0028005<o:p></o:p></p></div><div><p class=3DMsoNormal>&nbsp;<o:p><=
/o:p></p></div><div><p class=3DMsoNormal>Ref:MSG0325486<o:p></o:p></p></div=
></div></blockquote></div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><=
p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal><span st=
yle=3D'font-size:10.0pt'>The information in this message may be confidentia=
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