Return-Path: Delivered-To: acongi@2etv-group.com Received: (qmail 28544 invoked by uid 503); 24 Oct 2014 09:48:38 -0000 Received: from unknown (HELO ?192.168.1.4?) (82.98.33.31) by ns303373.ovh.net with SMTP; 24 Oct 2014 09:48:38 -0000 Subject: Re: [llnw #4152400] (CustWelcome) WL - ORCHESTRATE CONTENT DELIVERY/MEDIA CONTENT DELIVERY - HTTP/HTTPS for Education Entertainment TV Group LTD France Mime-Version: 1.0 (Apple Message framework v1085) Content-Type: multipart/alternative; boundary=Apple-Mail-3--103989424 From: "acongi@2etv-group.com" In-Reply-To: Date: Fri, 24 Oct 2014 11:19:50 +0200 Cc: Sarah Malledant , Arnaud Blandin Message-Id: <1F46875B-07B6-46C9-B293-68411BC43404@2etv-group.com> References: <9A80CAB6-C8B0-4496-8747-1EC747F68B42@2etv-group.com> To: Cyril Pannetier X-Mailer: Apple Mail (2.1085) --Apple-Mail-3--103989424 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=iso-8859-1 Bonjour Cyril, C'est ce que je croyais aussi et j'ai utilis=E9 sans succ=E9s : =20 = http://out.huntingaction-live.com/huntingaction.m3u8 = http://out.huntingaction-live.com/m3u8/huntingaction.m3u8 et m=EAme : http://eetvgroup.vo.llnwd.net/e1/m3u8/huntingaction.m3u8 Cdlt, Adolphe Le 24 octobre 2014 =E0 10:52, Cyril Pannetier a =E9crit : > Bonjour Adolphe, >=20 > cela devrait =EAtre sur le m=EAme principe que pour free-x. >=20 > Cordialement, >=20 >=20 > Cyril Pannetier - Senior Solutions Engineer=20 > +33 1.49.97.33.13 +33 6.79.98.19.54 > www.limelight.com Delivering Faster Better > Join the conversation >=20 > at Limelight Connect >=20 > =20 > =20 >=20 > 2014-10-24 6:33 GMT+02:00 acongi@2etv-group.com = : > Bonjour, >=20 > Merci pour cette configuration. > M=EAme question que pour le dernier Mediavault mis =E0 disposition = (pour free-x live), quelle est la "Target Cible" =E0 utiliser pour = produire des URL s=E9curis=E9es? >=20 > Merci, > Cdlt, > Adolphe >=20 > Le 24 octobre 2014 =E0 01:34, Kim Cantrell a =E9crit : >=20 > > Dear Valued Customer, > > > > The Orchestrate Content Delivery/Media Content Delivery - HTTP is = now ready for use. > > > > Your user configuration information is as follows: > > > > Published URL: http://out.huntingaction-live.com/ ( CNAME to = eetvgroup.vo.llnwd.net ) > > Source Host: http://in.huntingaction-live.com/ > > Cookie Based Mediavault secret: 3SU3EY8RS8Jkg > > Optimized for HLS delivery > > > > The Limelight NOC has tested and verified that your service is = operational. If for any reason you have a question or a problem with = your services, you can contact us directly 7 days a week, 24 hours per = day at: > > > > Local: (602) 850-5200 > > Toll Free: (866) LIGHT-30 > > Email: support@llnw.com > > > > Please do not reply to this initial email if there is a problem = since it will delay escalation. Refer to the troubleshooting processes = below for new ticket generation. > > > > TROUBLESHOOTING PROCESS > > > > By calling or sending an email request to us about your service, a = trouble ticket will automatically be sent to our NOC and our = investigation will begin. Additionally, we are monitoring our network = for any anomalies that may affect your service. In order to serve your = needs most efficiently, we may ask that you send us both ping and trace = route (tracert) results from areas you feel may be affected to help = eliminate external network anomalies within the internet fabric. > > MAINTENANCE NOTIFICATIONS > > > > We perform maintenance routinely and for any events that may affect = you, we send out notifications 7 days prior for your review. = Additionally, in the case of emergency maintenance, we will send out = notification as soon as possible to notify you of the event. > > ESCALATION PROCESS > > > > If at any time you feel you are not getting the results you desire = from any function within Limelight Networks, you can escalate your = problem to your Account Manager. This individual is your advocate within = the company and is charged with assuring your satisfaction. Your Account = Manager has access to all levels of management within the company and = will escalate your issue and assist in the resolution of any issue. > > LIMELIGHT RESOURCES > > > > Limelight NOC: Please contact the NOC by email or phone for any = issues related service performance. The NOC is the most effective path = in order to notify, capture, track and record service-impacting events = so that we can rectify the issue. > > Limelight Account Management: Contact your account manager for any = informational requests or issues relating to invoicing, contracts or = other business issues. Please anticipate that your Account Manager will = be in contact frequently to inquire into your level of satisfaction. At = any time, please contact your Account Manager for any escalation issue. > > Limelight Sales and Solution Engineering: Your Account Executive and = Solutions Engineer are available to discuss additional Limelight = capabilities, features, product sets and relevancy to your business. > > > > Thank you for your business and for choosing Limelight Networks. > > >=20 >=20 >=20 > The information in this message may be confidential. It is intended = solely for > the addressee(s). If you are not the intended recipient, any = disclosure, > copying or distribution of the message, or any action or omission = taken by you > in reliance on it, is prohibited and may be unlawful. Please = immediately > contact the sender if you have received this message in error. >=20 --Apple-Mail-3--103989424 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=iso-8859-1 = http://out.h= untingaction-live.com/huntingaction.m3u8
Adolphe

Le 24 octobre 2014 =E0= 10:52, Cyril Pannetier a =E9crit :

Bonjour Adolphe,

cela devrait =EAtre sur = le m=EAme principe que pour = free-x.

Cordialement,

3D"Limelight
Cyril Pannetier - = Senior Solutions Engineer
+33 1.49.97.33.13 +33 6.79.98.19.54
www.limelight.com Delivering = Faster Better

Join the conversation

at Limelight = Connect

 3D"Facebook"
3D"LinkedIn" 3D"Twitter"

2014-10-24 6:33 GMT+02:00 acongi@2etv-group.com <acongi@2etv-group.com>:
Bonjour,

Merci pour cette configuration.
M=EAme question que pour le dernier Mediavault mis =E0 disposition (pour = free-x live), quelle est la "Target Cible" =E0 utiliser pour produire = des URL s=E9curis=E9es?

Merci,
Cdlt,
Adolphe

Le 24 octobre 2014 =E0 01:34, Kim Cantrell a =E9crit :

> Dear Valued Customer,
>
> The Orchestrate Content Delivery/Media Content Delivery - HTTP is = now ready for use.
>
> Your user configuration information is as follows:
>
> Published URL: http://out.huntingaction-live.com/ ( CNAME to eetvgroup.vo.llnwd.net )
> Source Host: http://in.huntingaction-live.com/
> Cookie Based Mediavault secret: 3SU3EY8RS8Jkg
> Optimized for HLS delivery
>
> The Limelight NOC has tested and verified that your service is = operational. If for any reason you have a question or a problem with = your services, you can contact us directly 7 days a week, 24 hours per = day at:
>
> Local: (602) 850-5200
> Toll Free: (866) LIGHT-30
> Email: support@llnw.com
>
> Please do not reply to this initial email if there is a problem = since it will delay escalation. Refer to the troubleshooting processes = below for new ticket generation.
>
> TROUBLESHOOTING PROCESS
>
> By calling or sending an email request to us about your service, a = trouble ticket will automatically be sent to our NOC and our = investigation will begin. Additionally, we are monitoring our network = for any anomalies that may affect your service. In order to serve your = needs most efficiently, we may ask that you send us both ping and trace = route (tracert) results from areas you feel may be affected to help = eliminate external network anomalies within the internet fabric.
> MAINTENANCE NOTIFICATIONS
>
> We perform maintenance routinely and for any events that may affect = you, we send out notifications 7 days prior for your review. = Additionally, in the case of emergency maintenance, we will send out = notification as soon as possible to notify you of the event.
> ESCALATION PROCESS
>
> If at any time you feel you are not getting the results you desire = from any function within Limelight Networks, you can escalate your = problem to your Account Manager. This individual is your advocate within = the company and is charged with assuring your satisfaction. Your Account = Manager has access to all levels of management within the company and = will escalate your issue and assist in the resolution of any issue.
> LIMELIGHT RESOURCES
>
> Limelight NOC: Please contact the NOC by email or phone for any = issues related service performance. The NOC is the most effective path = in order to notify, capture, track and record service-impacting events = so that we can rectify the issue.
> Limelight Account Management: Contact your account manager for any = informational requests or issues relating to invoicing, contracts or = other business issues. Please anticipate that your Account Manager will = be in contact frequently to inquire into your level of satisfaction. At = any time, please contact your Account Manager for any escalation = issue.
> Limelight Sales and Solution Engineering: Your Account Executive = and Solutions Engineer are available to discuss additional Limelight = capabilities, features, product sets and relevancy to your business.
>
> Thank you for your business and for choosing Limelight = Networks.
>



The information in this message may be = confidential.  It is intended solely for
the addressee(s).  If you are not the intended = recipient, any disclosure,
copying or = distribution of the message, or any action or omission taken by = you
in reliance on it, is prohibited = and may be unlawful.  Please immediately
contact the sender if you have received this message in = error.


= --Apple-Mail-3--103989424--