Return-Path: Delivered-To: acongi@2etv-group.com Received: (qmail 22864 invoked by uid 503); 28 Oct 2014 09:28:49 -0000 Received: from unknown (HELO ?192.168.1.3?) (82.98.33.31) by ns303373.ovh.net with SMTP; 28 Oct 2014 09:28:49 -0000 Subject: Re: CINC0047730 - Re: [llnw #4152400] (CustWelcome) WL - ORCHESTRATE CONTENT DELIVERY/MEDIA CONTENT DELIVERY - HTTP/HTTPS for Education Entertainment TV Group LTD F Mime-Version: 1.0 (Apple Message framework v1085) Content-Type: multipart/alternative; boundary=Apple-Mail-1-240241602 From: "acongi@2etv-group.com" In-Reply-To: Date: Tue, 28 Oct 2014 09:57:01 +0100 Cc: Cyril Pannetier , Arnaud Blandin Message-Id: <50E3185C-1C99-4AF6-AB0E-83FD2C3B939A@2etv-group.com> References: <25148138.32721.1414140154436.JavaMail.p16514@app32034.sjc5.service-now.com> <568FD15C-9A88-4577-8B94-3D7F550A7191@2etv-group.com> <4A2DE321-88FF-4FED-A9FD-96B6F5C9CA29@2etv-group.com> <9A64BFE0-54E4-4F3C-B2CD-BF57599590B8@2etv-group.com> <9EEDC3CD-F6AF-4DF3-88B6-D47B1D9B76D2@2etv-group.com> <3E8E60AF-E850-49CE-AEBA-72AA8C7D0ED6@2etv-group.com> To: Sarah Malledant X-Mailer: Apple Mail (2.1085) --Apple-Mail-1-240241602 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=iso-8859-1 Bonjour Sarah, merci pour votre intervention. Cdlt, Adolphe Le 28 octobre 2014 =E0 09:35, Sarah Malledant a =E9crit : > Bonjour Adolphe, >=20 > Tout d'abord excuse-nous pour l'inconv=E9nient occasionn=E9. > Cyril a relanc=E9 la proc=E9dure en interne et cela sera r=E9gl=E9 = dans les 48-72 heures avec l'=E9quipe Support. >=20 > Merci de ta compr=E9hension. >=20 > Bonne journ=E9e, > Sarah >=20 >=20 > Sarah Malledant - Inside Sales Representative=20 > +33 1 84 02 03 38=20 > www.limelight.com Delivering Faster Better > Join the conversation >=20 > at Limelight Connect >=20 > =20 > =20 > > Velocity Europe 2014: The Web Operations & Performance Conference > Barcelona, 17-19 November, come visit us! >=20 > 2014-10-27 19:27 GMT+01:00 acongi@2etv-group.com = : > Bonjour, >=20 > Nous avons vraiment besoin de disposer de Mediavault pour ce flux HAC. = Pourriez-vous intervenir svp? >=20 > Merci, > Cdlt, > Adolphe >=20 > Le 27 octobre 2014 =E0 09:00, acongi@2etv-group.com a =E9crit : >=20 >> Bonjour, >>=20 >> Auriez-vous svp des nouvelles concernant ces modifications de = configuration et la disponibilit=E9 de Mediavault, nous avons besoin de = fournir des liens =E0 nos clients. >>=20 >> Merci, >> Cdlt, >> Adolphe >>=20 >> Le 24 octobre 2014 =E0 19:32, acongi@2etv-group.com a =E9crit : >>=20 >>> Que faut-il faire? >>> Devez-vous rectifier la configuration pour que les URL co=EFncident = aux fichiers sur le serveur? >>>=20 >>> Le 24 octobre 2014 =E0 11:58, acongi@2etv-group.com a =E9crit : >>>=20 >>>> Le adresse existantes et que l'on a donn=E9es sont (et pas celle = mentionn=E9es). Cdlt >>>>=20 >>>> Adaptatif >>>> http://in.huntingaction-live.com/chasse.m3u8 >>>>=20 >>>> Ensuite par qualit=E9 d=E9gressive: >>>> http://in.huntingaction-live.com/m3u8/chassehd.m3u8 >>>> http://in.huntingaction-live.com/m3u8/chassemid.m3u8 >>>> http://in.huntingaction-live.com/m3u8/chasselow.m3u8 >>>> http://in.huntingaction-live.com/m3u8/chassemobile.m3u8 >>>>=20 >>>>=20 >>>> Le 24 octobre 2014 =E0 11:35, Cyril Pannetier a =E9crit : >>>>=20 >>>>> Bonjour Adolphe, >>>>>=20 >>>>> ces fichiers n'existent pas sur votre origine: >>>>> = http://in.huntingaction-live.com/huntingaction.m3u8 >>>>> = http://in.huntingaction-live.com/m3u8/huntingaction.m3u8 >>>>>=20 >>>>>=20 >>>>> Il faudrait v=E9rifier le nom des manifests pour cette cha=EEne. >>>>>=20 >>>>> Cordialement, >>>>>=20 >>>>>=20 >>>>>=20 >>>>> Cyril Pannetier - Senior Solutions Engineer=20 >>>>> +33 1.49.97.33.13 +33 6.79.98.19.54 >>>>> www.limelight.com Delivering Faster Better >>>>> Join the conversation >>>>>=20 >>>>> at Limelight Connect >>>>>=20 >>>>> =20 >>>>> =20 >>>>>=20 >>>>> 2014-10-24 11:25 GMT+02:00 acongi@2etv-group.com = : >>>>> J'avais contact=E9 aussi le support qui me donne cette URL ( = http://out.huntingaction-live.com/ ) mais cela ne fonctionne pas = davantage. >>>>>=20 >>>>> D=E9but du message r=E9exp=E9di=E9 : >>>>>=20 >>>>>> De : Limelight Support >>>>>> Date : 24 octobre 2014 10:42:34 HAEC >>>>>> =C0 : acongi@2etv-group.com >>>>>> Objet : CINC0047730 - Re: [llnw #4152400] (CustWelcome) WL - = ORCHESTRATE CONTENT DELIVERY/MEDIA CONTENT DELIVERY - HTTP/HTTPS for = Education Entertainment TV Group LTD F >>>>>> R=E9pondre =E0 : customer.support@llnw.com >>>>>>=20 >>>>>> 2014-10-24 01:41:19 MST - Kyle Sisler (Additional comments) >>>>>> Hello Adolphe, >>>>>> =20 >>>>>> Thank you for contacting Limelight Support. >>>>>> =20 >>>>>> In regards to your questions, the target URL will be the = published URL from which the end user >>>>>> will access the stream. Given the information you provided in = your mail, its would be the following: >>>>>> =20 >>>>>> Published URL: http://out.huntingaction-live.com/ >>>>>> =20 >>>>>> You can also check the media vault user-guide in LLNW Control = Portal here" >>>>>> http://media.limelight.com/documents/MediaVault-UG-05.27.14.pdf >>>>>> =20 >>>>>> Please let us know if you have any further questions and we will = be happy to assist. >>>>>> =20 >>>>>> Best Regards >>>>>> Kyle S. >>>>>> =20 >>>>>> =20 >>>>>> =20 >>>>>> This comment was added to CINC0047730. >>>>>> =20 >>>>>> Thank you, >>>>>> =20 >>>>>> Operations Customer Support >>>>>> (866) 544-4830 >>>>>> (602) 850-5200 >>>>>> support@llnw.com >>>>>> =20 >>>>>> Please do not delete the following Incident ID ref: >>>>>> LLNW:CINC0047730 >>>>>> =20 >>>>>> Ref:MSG0558905 >>>>>=20 >>>>>=20 >>>>>=20 >>>>> The information in this message may be confidential. It is = intended solely for >>>>> the addressee(s). If you are not the intended recipient, any = disclosure, >>>>> copying or distribution of the message, or any action or omission = taken by you >>>>> in reliance on it, is prohibited and may be unlawful. Please = immediately >>>>> contact the sender if you have received this message in error. >>>>>=20 >>>>=20 >>>=20 >>=20 >=20 >=20 >=20 > The information in this message may be confidential. It is intended = solely for > the addressee(s). If you are not the intended recipient, any = disclosure, > copying or distribution of the message, or any action or omission = taken by you > in reliance on it, is prohibited and may be unlawful. Please = immediately > contact the sender if you have received this message in error. >=20 --Apple-Mail-1-240241602 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=iso-8859-1
Bonjour Adolphe,

Tout = d'abord excuse-nous pour l'inconv=E9nient = occasionn=E9.
Cyril a relanc=E9 la proc=E9dure en interne = et cela sera r=E9gl=E9 dans les 48-72 heures avec l'=E9quipe = Support.

Merci de ta = compr=E9hension.

Bonne = journ=E9e,
Sarah

3D"Limelight
Sarah Malledant - = Inside Sales Representative
+33 1 84 02 03 38
www.limelight.com Delivering = Faster Better

Join the conversation

at Limelight = Connect

 3D"Facebook"
3D"LinkedIn" 3D"Twitter"
<image007.jpg>
Velocity Europe 2014: The Web Operations & Performance = Conference
Barcelona,=  17-19 November, come visit = us!

2014-10-27 19:27 GMT+01:00 acongi@2etv-group.com <acongi@2etv-group.com>:
Bonjour,

Nous avons = vraiment besoin de disposer de Mediavault pour ce flux HAC. = Pourriez-vous intervenir = svp?

Merci,
Cdlt,
Adolphe

Le 27 octobre 2014 =E0 09:00, acongi@2etv-group.com a =E9crit :

Bonjour,

Auriez-vous = svp des nouvelles concernant ces modifications de configuration et la = disponibilit=E9 de Mediavault, nous avons besoin de fournir des liens =E0 = nos = clients.

Merci,
Cdlt,
Adolphe=

Le 24 octobre 2014 =E0 19:32, acongi@2etv-group.com a =E9crit = :

Que faut-il faire?
Devez-vous = rectifier la configuration pour que les URL co=EFncident aux fichiers = sur le serveur?

Le 24 octobre 2014 =E0 = 11:58, acongi@2etv-group.com a =E9crit = :

Le adresse existantes et que l'on a = donn=E9es sont (et pas celle mentionn=E9es). = Cdlt
Ensuite par qualit=E9 d=E9gressive:

3D"Limelight
Cyril Pannetier - = Senior Solutions Engineer
+33 1.49.97.33.13 +33 6.79.98.19.54
www.limelight.com Delivering = Faster Better

Join the conversation

at Limelight = Connect

 3D"Facebook"
3D"LinkedIn" 3D"Twitter"

2014-10-24 11:25 GMT+02:00 acongi@2etv-group.com <acongi@2etv-group.com>:
J'avais = contact=E9 aussi le support qui me donne cette URL ( http://out.huntingaction-live.com/ ) mais = cela ne fonctionne pas davantage.

D=E9but du message = r=E9exp=E9di=E9 :

= De : Limelight Support = <customer.support@llnw.com>
= Date : 24 octobre 2014 = 10:42:34 HAEC
= Objet : CINC0047730 - Re: = [llnw #4152400] (CustWelcome) WL - ORCHESTRATE CONTENT DELIVERY/MEDIA = CONTENT DELIVERY - HTTP/HTTPS for Education Entertainment TV Group LTD = F
= R=E9pondre =E0 : customer.support@llnw.com

<= div>2014-10-24 01:41:19 MST - Kyle Sisler (Additional = comments)
Hello Adolphe,
 
Thank you = for contacting Limelight Support.
 
In regards = to your questions, the target URL will be the published URL from which = the end user
will access the stream. Given the information you = provided in your mail, its would be the = following:
 
 
You can also check the media vault = user-guide in LLNW Control Portal here"
 
Please let us know if you have = any further questions and we will be happy to assist. =
 
Best Regards
Kyle = S.
 
 
 
This = comment was added to CINC0047730.
 
Thank = you,
 
Operations Customer Support =
(866) 544-4830
(602) 850-5200
 
Please = do not delete the following Incident ID = ref:
LLNW:CINC0047730
 
Ref:MSG0558905

=


The information in this message may be confidential.  It = is intended solely for
the addressee(s).  If = you are not the intended recipient, any = disclosure,
copying or distribution of the = message, or any action or omission taken by = you
in reliance on it, is prohibited and may be = unlawful.  Please immediately
contact the = sender if you have received this message in error.




=


The information in this message may be = confidential.  It is intended solely for
the addressee(s).  If you are not the intended = recipient, any disclosure,
copying or = distribution of the message, or any action or omission taken by = you
in reliance on it, is prohibited = and may be unlawful.  Please immediately
contact the sender if you have received this message in = error.


= --Apple-Mail-1-240241602--