Return-Path: Delivered-To: acongi@2etv-group.com Received: (qmail 26921 invoked by uid 503); 29 Oct 2014 11:39:03 -0000 Received: from unknown (HELO ?192.168.1.3?) (82.98.33.31) by ns303373.ovh.net with SMTP; 29 Oct 2014 11:39:03 -0000 Subject: Re: CINC0047730 - Re: [llnw #4152400] (CustWelcome) WL - ORCHESTRATE CONTENT DELIVERY/MEDIA CONTENT DELIVERY - HTTP/HTTPS for Education Entertainment TV Group LTD F Mime-Version: 1.0 (Apple Message framework v1085) Content-Type: multipart/alternative; boundary=Apple-Mail-5-334405693 From: "acongi@2etv-group.com" In-Reply-To: Date: Wed, 29 Oct 2014 12:06:26 +0100 Cc: Arnaud Blandin Message-Id: References: <25148138.32721.1414140154436.JavaMail.p16514@app32034.sjc5.service-now.com> <568FD15C-9A88-4577-8B94-3D7F550A7191@2etv-group.com> <4A2DE321-88FF-4FED-A9FD-96B6F5C9CA29@2etv-group.com> <9A64BFE0-54E4-4F3C-B2CD-BF57599590B8@2etv-group.com> <9EEDC3CD-F6AF-4DF3-88B6-D47B1D9B76D2@2etv-group.com> <3E8E60AF-E850-49CE-AEBA-72AA8C7D0ED6@2etv-group.com> <50E3185C-1C99-4AF6-AB0E-83FD2C3B939A@2etv-group.com> To: Sarah Malledant , Cyril Pannetier X-Mailer: Apple Mail (2.1085) --Apple-Mail-5-334405693 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=iso-8859-1 Bonjour Sarah, J'ai fait quelques tests en utilisant comme URL cible : = http://out.huntingaction-live.com/m3u8/chasse.m3u8 Cela g=E9n=E8re des liens comme par exemple celui ci-dessous qui ne sont = pas valides dans le sens o=F9 nous avons toujours la m=EAme s=E9quence = qui revient et finit par se bloquer (peut-=EAtre alors un probl=E8me = initial avec le flux adaptatif?). = http://out.huntingaction-live.com/m3u8/chasse.m3u8?e=3D1414738800&h=3D9d0f= c5de171caa6ae9c3325e03c00cb0 Ceci n'arrive pas quand j'utilise comme URL cible un des sous liens : http://out.huntingaction-live.com/m3u8/chassehd.m3u8 http://out.huntingaction-live.com/m3u8/chassemid.m3u8 http://out.huntingaction-live.com/m3u8/chasselow.m3u8 http://out.huntingaction-live.com/m3u8/chassemobile.m3u8 par ex : = http://out.huntingaction-live.com/m3u8/chassehd.m3u8?e=3D1414738800&h=3Db2= fd9984b40c0a86c871f01b2b735660 Il y a un autre probl=E8me, plus important, que je voulais vous = signaler. Est-ce normal que j'acc=E8de aux flux sans probl=E8me = simplement en changeant le "out" de l'adresse par un "in" comme par = exemple : http://in.huntingaction-live.com/m3u8/chassehd.m3u8 J'ai observ=E9 la m=EAme chose avec le flux FREE-X-LIVE. Je pensais que la s=E9paration des r=E9pertoires =E0 la source du = serveur emp=EAchait cela, sinon le niveau de s=E9curisation me para=EEt = vraiment faible. Merci, Cdlt, Adolphe Le 29 octobre 2014 =E0 09:43, Sarah Malledant a =E9crit : > Bonjour Adolphe, >=20 > Tu peux faire un test, tout est bon de notre c=F4t=E9 =E0 pr=E9sent. >=20 > Dis-moi si tu as besoin d'autre chose.=20 >=20 > Bonne journ=E9e Adolphe. > Sarah > =20 >=20 >=20 > Sarah Malledant - Inside Sales Representative=20 > +33 1 84 02 03 38=20 > www.limelight.com Delivering Faster Better > Join the conversation >=20 > at Limelight Connect >=20 > =20 > =20 > > Velocity Europe 2014: The Web Operations & Performance Conference > Barcelona, 17-19 November, come visit us! >=20 > 2014-10-28 9:57 GMT+01:00 acongi@2etv-group.com = : > Bonjour Sarah, merci pour votre intervention. Cdlt, Adolphe >=20 > Le 28 octobre 2014 =E0 09:35, Sarah Malledant a =E9crit : >=20 >> Bonjour Adolphe, >>=20 >> Tout d'abord excuse-nous pour l'inconv=E9nient occasionn=E9. >> Cyril a relanc=E9 la proc=E9dure en interne et cela sera r=E9gl=E9 = dans les 48-72 heures avec l'=E9quipe Support. >>=20 >> Merci de ta compr=E9hension. >>=20 >> Bonne journ=E9e, >> Sarah >>=20 >> =20 >> Sarah Malledant - Inside Sales Representative=20 >> +33 1 84 02 03 38=20 >> www.limelight.com Delivering Faster Better >> Join the conversation >>=20 >> at Limelight Connect >>=20 >> =20 >> =20 >> >> Velocity Europe 2014: The Web Operations & Performance Conference >> Barcelona, 17-19 November, come visit us! >>=20 >> 2014-10-27 19:27 GMT+01:00 acongi@2etv-group.com = : >> Bonjour, >>=20 >> Nous avons vraiment besoin de disposer de Mediavault pour ce flux = HAC. Pourriez-vous intervenir svp? >>=20 >> Merci, >> Cdlt, >> Adolphe >>=20 >> Le 27 octobre 2014 =E0 09:00, acongi@2etv-group.com a =E9crit : >>=20 >>> Bonjour, >>>=20 >>> Auriez-vous svp des nouvelles concernant ces modifications de = configuration et la disponibilit=E9 de Mediavault, nous avons besoin de = fournir des liens =E0 nos clients. >>>=20 >>> Merci, >>> Cdlt, >>> Adolphe >>>=20 >>> Le 24 octobre 2014 =E0 19:32, acongi@2etv-group.com a =E9crit : >>>=20 >>>> Que faut-il faire? >>>> Devez-vous rectifier la configuration pour que les URL co=EFncident = aux fichiers sur le serveur? >>>>=20 >>>> Le 24 octobre 2014 =E0 11:58, acongi@2etv-group.com a =E9crit : >>>>=20 >>>>> Le adresse existantes et que l'on a donn=E9es sont (et pas celle = mentionn=E9es). Cdlt >>>>>=20 >>>>> Adaptatif >>>>> http://in.huntingaction-live.com/chasse.m3u8 >>>>>=20 >>>>> Ensuite par qualit=E9 d=E9gressive: >>>>> http://in.huntingaction-live.com/m3u8/chassehd.m3u8 >>>>> http://in.huntingaction-live.com/m3u8/chassemid.m3u8 >>>>> http://in.huntingaction-live.com/m3u8/chasselow.m3u8 >>>>> http://in.huntingaction-live.com/m3u8/chassemobile.m3u8 >>>>>=20 >>>>>=20 >>>>> Le 24 octobre 2014 =E0 11:35, Cyril Pannetier a =E9crit : >>>>>=20 >>>>>> Bonjour Adolphe, >>>>>>=20 >>>>>> ces fichiers n'existent pas sur votre origine: >>>>>> = http://in.huntingaction-live.com/huntingaction.m3u8 >>>>>> = http://in.huntingaction-live.com/m3u8/huntingaction.m3u8 >>>>>>=20 >>>>>>=20 >>>>>> Il faudrait v=E9rifier le nom des manifests pour cette cha=EEne. >>>>>>=20 >>>>>> Cordialement, >>>>>>=20 >>>>>>=20 >>>>>>=20 >>>>>> Cyril Pannetier - Senior Solutions Engineer=20 >>>>>> +33 1.49.97.33.13 +33 6.79.98.19.54 >>>>>> www.limelight.com Delivering Faster Better >>>>>> Join the conversation >>>>>>=20 >>>>>> at Limelight Connect >>>>>>=20 >>>>>> =20 >>>>>> =20 >>>>>>=20 >>>>>> 2014-10-24 11:25 GMT+02:00 acongi@2etv-group.com = : >>>>>> J'avais contact=E9 aussi le support qui me donne cette URL ( = http://out.huntingaction-live.com/ ) mais cela ne fonctionne pas = davantage. >>>>>>=20 >>>>>> D=E9but du message r=E9exp=E9di=E9 : >>>>>>=20 >>>>>>> De : Limelight Support >>>>>>> Date : 24 octobre 2014 10:42:34 HAEC >>>>>>> =C0 : acongi@2etv-group.com >>>>>>> Objet : CINC0047730 - Re: [llnw #4152400] (CustWelcome) WL - = ORCHESTRATE CONTENT DELIVERY/MEDIA CONTENT DELIVERY - HTTP/HTTPS for = Education Entertainment TV Group LTD F >>>>>>> R=E9pondre =E0 : customer.support@llnw.com >>>>>>>=20 >>>>>>> 2014-10-24 01:41:19 MST - Kyle Sisler (Additional comments) >>>>>>> Hello Adolphe, >>>>>>> =20 >>>>>>> Thank you for contacting Limelight Support. >>>>>>> =20 >>>>>>> In regards to your questions, the target URL will be the = published URL from which the end user >>>>>>> will access the stream. Given the information you provided in = your mail, its would be the following: >>>>>>> =20 >>>>>>> Published URL: http://out.huntingaction-live.com/ >>>>>>> =20 >>>>>>> You can also check the media vault user-guide in LLNW Control = Portal here" >>>>>>> http://media.limelight.com/documents/MediaVault-UG-05.27.14.pdf >>>>>>> =20 >>>>>>> Please let us know if you have any further questions and we will = be happy to assist. >>>>>>> =20 >>>>>>> Best Regards >>>>>>> Kyle S. >>>>>>> =20 >>>>>>> =20 >>>>>>> =20 >>>>>>> This comment was added to CINC0047730. >>>>>>> =20 >>>>>>> Thank you, >>>>>>> =20 >>>>>>> Operations Customer Support >>>>>>> (866) 544-4830 >>>>>>> (602) 850-5200 >>>>>>> support@llnw.com >>>>>>> =20 >>>>>>> Please do not delete the following Incident ID ref: >>>>>>> LLNW:CINC0047730 >>>>>>> =20 >>>>>>> Ref:MSG0558905 >>>>>>=20 >>>>>>=20 >>>>>>=20 >>>>>> The information in this message may be confidential. It is = intended solely for >>>>>> the addressee(s). If you are not the intended recipient, any = disclosure, >>>>>> copying or distribution of the message, or any action or omission = taken by you >>>>>> in reliance on it, is prohibited and may be unlawful. Please = immediately >>>>>> contact the sender if you have received this message in error. >>>>>>=20 >>>>>=20 >>>>=20 >>>=20 >>=20 >>=20 >>=20 >> The information in this message may be confidential. It is intended = solely for >> the addressee(s). If you are not the intended recipient, any = disclosure, >> copying or distribution of the message, or any action or omission = taken by you >> in reliance on it, is prohibited and may be unlawful. Please = immediately >> contact the sender if you have received this message in error. >>=20 >=20 >=20 >=20 > The information in this message may be confidential. It is intended = solely for > the addressee(s). If you are not the intended recipient, any = disclosure, > copying or distribution of the message, or any action or omission = taken by you > in reliance on it, is prohibited and may be unlawful. Please = immediately > contact the sender if you have received this message in error. >=20 --Apple-Mail-5-334405693 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=iso-8859-1 http://out.hun= tingaction-live.com/m3u8/chasse.m3u8
Cela g=E9n=E8re des = liens comme par exemple celui ci-dessous qui ne sont pas valides dans le = sens o=F9 nous avons toujours la m=EAme s=E9quence qui revient et finit = par se bloquer (peut-=EAtre alors un probl=E8me initial avec le flux = adaptatif?).

Ceci n'arrive pas quand j'utilise = comme URL cible un des sous liens :
par = ex :

Il y a un autre probl=E8me, plus = important, que je voulais vous signaler. Est-ce normal que j'acc=E8de = aux flux sans probl=E8me simplement en changeant le "out" de l'adresse = par un "in" comme par exemple :


J'ai = observ=E9 la m=EAme chose avec le flux FREE-X-LIVE.
Je pensais = que la s=E9paration des r=E9pertoires =E0 la source du serveur emp=EAchait= cela, sinon le niveau de s=E9curisation me para=EEt vraiment = faible.

Merci,
Cdlt,
Adolphe<= /div>



Le 29 octobre 2014 = =E0 09:43, Sarah Malledant a =E9crit :

Bonjour Adolphe,

Tu peux faire un test, = tout est bon de notre c=F4t=E9 =E0 = pr=E9sent.

Dis-moi si tu as besoin d'autre = chose. 

Bonne journ=E9e = Adolphe.
Sarah
 

3D"Limelight
Sarah Malledant - = Inside Sales Representative
+33 1 84 02 03 38
www.limelight.com Delivering = Faster Better

Join the conversation

at Limelight = Connect

 3D"Facebook"
3D"LinkedIn" 3D"Twitter"
<image007.jpg>
Velocity Europe 2014: The Web Operations & Performance = Conference
Barcelona,=  17-19 November, come visit = us!

2014-10-28 9:57 GMT+01:00 acongi@2etv-group.com <acongi@2etv-group.com>:
Bonjour = Sarah, merci pour votre intervention. Cdlt, Adolphe

Le = 28 octobre 2014 =E0 09:35, Sarah Malledant a =E9crit = :

Bonjour Adolphe,

Tout d'abord excuse-nous = pour l'inconv=E9nient occasionn=E9.
Cyril a relanc=E9 la = proc=E9dure en interne et cela sera r=E9gl=E9 dans les 48-72 heures avec = l'=E9quipe Support.

Merci de ta = compr=E9hension.

Bonne = journ=E9e,
Sarah

3D"Limelight
Sarah Malledant - = Inside Sales Representative
+33 1 84 02 03 38
www.limelight.com Delivering = Faster Better

Join the conversation

at Limelight = Connect

 3D"Facebook"
3D"LinkedIn" 3D"Twitter"
<image007.jp= g>
Velocity Europe 2014: The Web Operations & Performance = Conference
Barcelona,=  17-19 November, come visit = us!

2014-10-27 19:27 GMT+01:00 acongi@2etv-group.com <acongi@2etv-group.com>:
Bonjour,

Nous avons = vraiment besoin de disposer de Mediavault pour ce flux HAC. = Pourriez-vous intervenir = svp?

Merci,
Cdlt,
Adolphe

Le 27 octobre 2014 =E0 09:00, acongi@2etv-group.com a =E9crit = :

Bonjour,

Auriez-vous = svp des nouvelles concernant ces modifications de configuration et la = disponibilit=E9 de Mediavault, nous avons besoin de fournir des liens =E0 = nos = clients.

Merci,
Cdlt,
Adolphe=

Le 24 octobre 2014 =E0 19:32, acongi@2etv-group.com a =E9crit = :

Que faut-il faire?
Devez-vous = rectifier la configuration pour que les URL co=EFncident aux fichiers = sur le serveur?

Le 24 octobre 2014 =E0 = 11:58, acongi@2etv-group.com a =E9crit = :

Le adresse existantes et que l'on a = donn=E9es sont (et pas celle mentionn=E9es). = Cdlt
Ensuite par qualit=E9 d=E9gressive:

3D"Limelight
Cyril Pannetier - = Senior Solutions Engineer
+33 1.49.97.33.13 +33 6.79.98.19.54
www.limelight.com Delivering = Faster Better

Join the conversation

at Limelight = Connect

 3D"Facebook"
3D"LinkedIn" 3D"Twitter"

2014-10-24 11:25 GMT+02:00 acongi@2etv-group.com <acongi@2etv-group.com>:
J'avais = contact=E9 aussi le support qui me donne cette URL ( http://out.huntingaction-live.com/ ) mais = cela ne fonctionne pas davantage.

D=E9but du message = r=E9exp=E9di=E9 :

= De : Limelight Support = <customer.support@llnw.com>
= Date : 24 octobre 2014 = 10:42:34 HAEC
= Objet : CINC0047730 - Re: = [llnw #4152400] (CustWelcome) WL - ORCHESTRATE CONTENT DELIVERY/MEDIA = CONTENT DELIVERY - HTTP/HTTPS for Education Entertainment TV Group LTD = F
= R=E9pondre =E0 : customer.support@llnw.com

<= div>2014-10-24 01:41:19 MST - Kyle Sisler (Additional = comments)
Hello Adolphe,
 
Thank you = for contacting Limelight Support.
 
In regards = to your questions, the target URL will be the published URL from which = the end user
will access the stream. Given the information you = provided in your mail, its would be the = following:
 
 
You can also check the media vault = user-guide in LLNW Control Portal here"
 
Please let us know if you have = any further questions and we will be happy to assist. =
 
Best Regards
Kyle = S.
 
 
 
This = comment was added to CINC0047730.
 
Thank = you,
 
Operations Customer Support =
(866) 544-4830
(602) 850-5200
 
Please = do not delete the following Incident ID = ref:
LLNW:CINC0047730
 
Ref:MSG0558905

=


The information in this message may be confidential.  It = is intended solely for
the addressee(s).  If = you are not the intended recipient, any = disclosure,
copying or distribution of the = message, or any action or omission taken by = you
in reliance on it, is prohibited and may be = unlawful.  Please immediately
contact the = sender if you have received this message in error.




=



The information in this message may be confidential.  It = is intended solely for
the addressee(s).  If = you are not the intended recipient, any = disclosure,
copying or distribution of the = message, or any action or omission taken by = you
in reliance on it, is prohibited and may be = unlawful.  Please immediately
contact the = sender if you have received this message in error.




The information in this message may be = confidential.  It is intended solely for
the addressee(s).  If you are not the intended = recipient, any disclosure,
copying or = distribution of the message, or any action or omission taken by = you
in reliance on it, is prohibited = and may be unlawful.  Please immediately
contact the sender if you have received this message in = error.


= --Apple-Mail-5-334405693--