Return-Path: Delivered-To: acongi@2etv-group.com Received: (qmail 26492 invoked by uid 503); 4 Feb 2015 12:03:41 -0000 Received: from unknown (HELO smtp4-g21.free.fr) (212.27.42.4) by ns303373.ovh.net with SMTP; 4 Feb 2015 12:03:41 -0000 Received: from zimbra58-e10.priv.proxad.net (unknown [172.20.243.208]) by smtp4-g21.free.fr (Postfix) with ESMTP id 137C94C80C6; Wed, 4 Feb 2015 12:42:00 +0100 (CET) Date: Wed, 4 Feb 2015 12:44:42 +0100 (CET) From: acongi@free.fr To: Aleksey PETROV Message-ID: <262840818.157900337.1423050282919.JavaMail.root@zimbra58-e10.priv.proxad.net> In-Reply-To: Subject: =?utf-8?Q?Re=C2=A0:_Re:_Errors_via_HLS?= MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable X-Originating-IP: [80.12.59.96] X-Mailer: Zimbra 7.2.0-GA2598 (zclient/7.2.0-GA2598) X-Authenticated-User: acongi@free.fr Dear Aleksey, The problem was a break of the link (fibre) between the broadcasting center= and the TH2 in Paris. We're looking for a solution of backup and hope to p= ut in place asap. Best, Adolphe=20 ----- Mail d'origine ----- De: Aleksey PETROV =C3=80: Adolphe Congi Envoy=C3=A9: Wed, 04 Feb 2015 10:33:44 +0100 (CET) Objet: Re: Errors via HLS Dear Adolphe, The client that was complaining about the interruption of satellite transmission, had just confirmed it`s restored. But they ask for an explanations... Could you, please, check with Eutelsat (or Globecast) what was the reason for the interruption, so I could tell it to the client? Would kindly appreciate your help, Adolphe! Best, Aleksey 2015-02-04 13:07 GMT+04:00 Aleksey PETROV : > Dear Adolphe, > > Hope your`re fine. > One of the clients had reported that they`re experiencing 503 errors with > FLTV via HLS since the last evening. > Please, check if it`s ok with our server. May be it needs to be restarted= ? > Please, let me know if it`s ok. Thank you! > > BTW, another client had informed that our satellite signal had been lost > today at 2:30 AM CET. It`s ok with their smart-card for sure. I`m checkin= g > with them if it`s onair at the moment. Will let you know. > > > Best, > Aleksey >