Return-Path: Delivered-To: acongi@2etv-group.com Received: (qmail 9699 invoked by uid 503); 24 Feb 2015 09:43:11 -0000 Received: from unknown (HELO mailroute2.phx2.llnw.com) (69.164.57.41) by ns303373.ovh.net with SMTP; 24 Feb 2015 09:43:11 -0000 Received: from app31024.iad3.service-now.com (unknown [199.91.139.160]) by mailroute2.phx2.llnw.com (Postfix) with ESMTPS id 86599B9C2BD for ; Tue, 24 Feb 2015 02:42:19 -0700 (MST) Date: Tue, 24 Feb 2015 01:42:30 -0800 (PST) From: Limelight Support Reply-To: customer.support@llnw.com To: acongi@2etv-group.com Message-ID: <23572410.100931.1424770950674.JavaMail.p16521@app31024.iad3.service-now.com> Subject: Incident CINC0056963 has been opened MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_100929_1146934.1424770950673" X-ServiceNow-SysEmail-Version: 2 X-ServiceNow-Source: Notification-6b4e8ca26f2f8100d8862762be3ee437 Precedence: bulk ------=_Part_100929_1146934.1424770950673 Content-Type: multipart/alternative; boundary="----=_Part_100930_16290485.1424770950673" ------=_Part_100930_16290485.1424770950673 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=UTF-8 Thank you for contacting Limelight Networks Customer Support. We have assig= ned your request ticket number CINC0056963.=20 =C2=A0 We take your request for Support seriously and work to resolve all issues a= s soon as possible. Please include the ticket and reference number below on= all email communications, this will ensure we track your issue correctly. = You can also reply directly to this email. =C2=A0 acongi@2etv-group.com opened the following incident: =C2=A0 Short description: Question cr=C3=A9ation URL s=C3=A9curis=C3=A9es / IP ide= ntique Description: Bonjour, Je dois renouveler une URL s=C3=A9curis=C3=A9e par Media Vault sur la m=C3= =AAme adresse IP en =C3=A9tendant sa dur=C3=A9e de validit=C3=A9. Je voulai= s savoir si le fait de cr=C3=A9er cette "nouvelle" URL ne va pas rendre inv= alide celle actuellement utilis=C3=A9e (validit=C3=A9 jusqu'au 28 fev 2015)= . Bref, pour r=C3=A9sumer et =C3=AAtre plus clair, peut-on avec la m=C3=AAme = adresse IP avoir plusieurs URL s=C3=A9curis=C3=A9es valides en m=C3=AAme te= mps? Merci, Cdlt, Adolphe CONGI 2ETV GROUP 0686135974 =C2=A0 In order to resolve your issue quickly, we want to obtain as much informati= on about your issue as possible. If you are able to provide any additional = information regarding the issue, please do not wait for our technician to c= ontact you. The time to resolution can be impacted by the quality and quant= ity of information we receive.=20 =C2=A0 Our Customer Support team is assessing your issue and you will be receiving= an initial response in the next few minutes; we strive to reply within 30 = minutes of receiving your request for Support. If you need a response soone= r, please call us at (866) 544-4830.=20 =C2=A0 Operations Customer Support=20 (602) 850-5200 (866) 544-4830 support@llnw.com =C2=A0 =C2=A0 Please note: Limelight Networks accepts attachments up to 10MB. If you are = attempting to attach a file that is larger than 10MB, please contact Limeli= ght Networks Support at 602-850-5200 to arrange an alternative delivery met= hod. =C2=A0 The information in this message may be confidential, and/or subject to rest= rictions on use and disclosure. It is intended solely for the addressee(s).= If you are not the intended recipient and/or believe you have received thi= s information in error: 1) immediately contact the sender, and delete this = message and its contents; and 2) any further disclosure, copying or distrib= ution of the message, or any acts or omission by you in reliance on it, is = prohibited and may be unlawful. =C2=A0 Please do not delete the following Case ID ref: LLNW:CINC0056963 Ref:MSG0704375 ------=_Part_100930_16290485.1424770950673 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=UTF-8
Thank you for contacting Limelight Networks C= ustomer Support. We have assigned your request ticket number CINC0056963. <= /div>
 
We take your request for Support seriously and w= ork to resolve all issues as soon as possible. Please include the ticket an= d reference number below on all email communications, this will ensure we t= rack your issue correctly. You can also reply directly to this email.
=
 
acongi@2etv-group.com opened the following incident:<= /div>
 
Short description: Question création URL = sécurisées / IP identique
Description: Bonjour,
Je dois renouveler une URL sécurisée par= Media Vault sur la même adresse IP en étendant sa duré= e de validité. Je voulais savoir si le fait de créer cette &q= uot;nouvelle" URL ne va pas rendre invalide celle actuellement utilis= ée (validité jusqu'au 28 fev 2015).
Bref, pour r&e= acute;sumer et être plus clair, peut-on avec la même adresse IP= avoir plusieurs URL sécurisées valides en même temps?<= div>
Merci,
Cdlt,
Ado= lphe CONGI
2ETV GROUP
0686135974
 
In order to resolve your issue quickly, we want to obtain as much in= formation about your issue as possible. If you are able to provide any addi= tional information regarding the issue, please do not wait for our technici= an to contact you. The time to resolution can be impacted by the quality an= d quantity of information we receive.
 
Our Custo= mer Support team is assessing your issue and you will be receiving an initi= al response in the next few minutes; we strive to reply within 30 minutes o= f receiving your request for Support. If you need a response sooner, please= call us at (866) 544-4830.
 
Operations Customer= Support
(602) 850-5200
(866) 544-4830
suppo= rt@llnw.com
 
 
Please note: Limeli= ght Networks accepts attachments up to 10MB. If you are attempting to attac= h a file that is larger than 10MB, please contact Limelight Networks Suppor= t at 602-850-5200 to arrange an alternative delivery method.
&nbs= p;
The information in this message may be confidential, and/or su= bject to restrictions on use and disclosure. It is intended solely for the = addressee(s). If you are not the intended recipient and/or believe you have= received this information in error: 1) immediately contact the sender, and= delete this message and its contents; and 2) any further disclosure, copyi= ng or distribution of the message, or any acts or omission by you in relian= ce on it, is prohibited and may be unlawful.
 
Ple= ase do not delete the following Case ID ref:
LLNW:CINC0056963
 
Ref:MSG0704375
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